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Krystal Henry

Senior Trainer

Krystal graduated from Curtin University of Technology, Australia (Bachelor of Commerce Majoring in Marketing & Information Systems). She is a product of a colorful career where she first moved into Marketing Communications in Kuala Lumpur and fell in love with Branding. She then moved on into the Retail and Fashion industry 2 years later by managing an independent Boutique.


In 2006, she took a leap of faith and decided to leave her comfort zone by moving to Muscat Oman and joining Oman Air as a cabin crew and was soon promoted to a Premium Galley Crew where her role was to ensure the service in Business Class and first class ran smoothly and according to standard.


Krystal returned to Malaysia after 4 years in Muscat and joined Malaysian Jet Services as a Corporate Flight Attendant. In 2015 she then decided to pursue Image Consultancy with ByFerial under Imago Malaysia and is a certified Trainer by HRDF.


Today, she draws on her experience in branding, customer service and her passion for fashion to help her clients create a personal Brand presence. The people she looks up to include Oprah Winfrey and Lisa Nichols.

Armed with her progressive experience in training, coaching and Marketing Communication, she relates her trainings with the practical side of the corporate world and is much sought after as an Image, Etiquette & Protocol Trainer who delivers on her promise of effectiveness.

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